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Hyatt Regency Mexico City, Mexico City

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From187US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, Mexico, 11560

Hyatt Regency Mexico City, a 5-star hotel rated 8.8/10 on Booking.com, provides extensive amenities and is designed primarily for business travelers. This sophisticated establishment features an athletic club, several dining options, and modern facilities in an upscale area known for its shopping and cultural attractions.

Rooms & Amenities

The rooms at Hyatt Regency Mexico City are newly renovated, offering air-conditioning, smart contemporary décor, and views of either Chapultepec Hill or the Polanco Area. Each room includes a minibar, flat-screen TV, and complimentary Wi-Fi. Guests can enjoy lounge access perks such as a wake-up service with a newspaper and coffee.

Dining & Culinary Experience

Dining options include the award-winning Teppan Grill and Yoshimi, both serving high-quality Japanese cuisine, and Rulfo Paraje Latino, which specializes in Latin American dishes. The hotel also offers freshly prepared sandwiches and homemade options at its café. Each restaurant provides a unique culinary experience.

Leisure & Event Space

Leisure facilities at the Hyatt Regency Mexico City comprise a heated indoor pool overlooking Chapultepec Park, three tennis courts, and a wellness area with a sauna and steam room. The extensive athletic club features modern equipment for fitness enthusiasts. Group event space totals 28350 square feet, suitable for various gatherings.

Transportation & Local Attractions

Convenient transportation options include nearby subway stations Auditorio and Polanco, located within walking distance, as well as multiple bus services. Local attractions include Bosque de Chapultepec, the Zoo, and the National Anthropology Museum, all within a 20-minute walk. The hotel is steps away from exclusive shopping venues, including Avenida Presidente Masaryk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Regency Club King Room High Floor
Max:
3 persons
28 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Regency Club Twin Room High Floor
Max:
3 persons
28 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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King Room
Max:
3 persons
28 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Mexico City 6.2 km
Airports
Benito Juarez International (MEX) 14.5 km
Lic. Adolfo Lopez Mateos International (TLC) 54.9 km
Underground
Auditorio300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Plunge pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, Mexico, 11560
Map view
Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, Mexico, 11560
Nearby
Event hall
Auditorio Nacional
350 m
Auditorio Nacional Bosque de Chapultepec
Campo Marte
570 m
Avenida Paseo de La Reforma s/n.
Lago del Bosque de Chapultepec
280 m
Paseo de la Reforma s/n.
Parque Zoologico de Chapultepec
1.5 km
Night club
La Santa Masaryk
530 m
Avenida Paseo de la Reforma s/n
Casa de los Espejos
220 m
Restaurants
Au Pied de Cochon
100 m
Campos Eliseos 218 Presidente Inter-Continental Mexico City
Amado Pasteleria Artesanal & Dulceria
10 m
Campos Eliseos 204 Polanco Chapultepec
Alfredo di Roma
400 m
Presidente Inter-Continental Mexico City 218 Campos Eliseos Dentro del Hotel Preseidente
Chapulin
100 m
Campos Eliseos 218 Inside Presidente InterContinental Polanco Hotel
Restaurante Asturiano Polanco
160 m
Calle Arquimedes 4 Polanco
The Palm
380 m
Polanco
Centro Asturiano de Mexico SC
170 m
Calle Arquimedes 4 Miguel Hidalgo

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient location
friendly staff
expensive dining
slow room service
8.0/10
Great
Rooms
7.7
Location
8.4
Service
8.6
Dining
7.7
Guest reviews
8.0/10
based on 7 reviews
4.5/5 based on 2455 reviews
8.8
8.8/10 based on 1152 reviews
#24 of 323 hotels in Mexico City based on Tripadvisor
Simon
United Kingdom, January  2024
8.0/10

The hotel offers cozy but well-furnished rooms with efficient layouts and spectacular views, clean and serviceable. The price may be a little high, but it becomes worthwhile considering the abundance of complimentary amenities.

Rooms
8.0
The rooms were a bit cozy but very well furnished, with efficient layouts and spectacular views.
Service
9.0
The service was very friendly and helpful, with staff even remembering our preferences from a week ago and accommodating our needs.
Location
8.0
The hotel's location is beautiful, safe, and walkable, although slightly distant from the typical tourist attractions due to traffic. However, it serves as a perfect retreat and offers easy access to nearby dining options and museums.
Dining
7.0
The dining experience was great with a variety of hot and cold food options, although the atrium lobby could get chilly during meals.
Facilities
8.0
The hotel boasts a range of facilities that enhance the overall stay, making it a convenient and comfortable choice.
John
United States, November  2023
8.6/10

I absolutely loved my stay at this hotel! The rooms are fantastic with fabulous views, directly connected to the elevators, and above the lobby bar. The service was impeccable, with everyone being trained, polite, friendly, and helpful. The location is perfect, right across from the Auditorio Nacional, and the dining experience was very complete. As a special touch, I was lucky to stay there during the Day of the Dead festival.

Rooms
9.0
The rooms from the 12th floor are fabulous with fabulous views directly connected to the elevators above the lobby bar.
Service
8.0
The service was above-and-beyond expectations so as for tips, despite room service taking a bit longer than expected.
Location
9.0
The hotel's location is very particularly favorable for my meetings in Mexico and offers a nice vibe for grabbing breakfast or drinks. It's great being right in between Polanco and Reforma.
Dining
8.0
The dining selection, especially at the teppanyaki grill, was very complete, though it could be a bit expensive for some visitors.
Facilities
9.0
The facilities are top-notch, with all the amenities you could ask for available. The hotel definitely offers great value for the money spent.
convenient location
expensive dining
George
United States, October  2023
8.2/10

I truly enjoyed my stay at this hotel. The rooms offered a lovely view of Chapultepec Park and the south side of the city, although the noise from neighboring rooms was a bit distracting at times. The Premier floor was a standout with its open bar and attentive concierge service.

Rooms
8.0
The rooms were cozy and had a mini bar with snacks. The panoramic view was stunning, but the noise from neighboring rooms was a downside.
Service
9.0
The staff was very polite and helpful, promptly addressing any issues we had. However, on the first day, noise from construction was a bit bothersome.
Location
9.0
The hotel's location in Polanco was ideal for my business meetings in Mexico. It's near great restaurants and attractions like the Anthropological Museum.
Dining
7.0
The dining experience was varied and of high quality, but the self-service buffet with limited staff service was a bit of an inconvenience.
Facilities
8.0
The hotel offers a range of facilities for convenience and comfort during your stay.
Great location
Neighboring noise
Arthur
United Kingdom, August  2023
7.2/10

The hotel is decent, with small and slightly outdated rooms that could use renovation, but the service is friendly and helpful. The location is great for business meetings, and the dining options are varied. The facilities are satisfactory, offering standard amenities.

Rooms
6.0
The rooms are really small, a bit outdated, and limited in amenities, with a bad odor.
Service
7.0
The service is friendly and helpful, but room service could be slow.
Location
8.0
The hotel is in a nice area of the city, perfect for business meetings and near the Anthropology Museum.
Dining
8.0
The dining options are varied and plentiful, but the breakfast room can be noisy.
Facilities
7.0
The facilities offer standard amenities.
Mike
United States, July  2023
7.8/10

I had a mixed experience at the hotel. The rooms were clean and spacious, though they felt a bit outdated and dark with limited amenities. The service was top-notch, with incredibly friendly and helpful staff. The location was convenient, although not in the most vibrant area. The dining was satisfactory with a good variety of food. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were clean, spacious, and comfortable, but a bit outdated and small.
Service
9.0
The service was exceptional with very friendly and helpful staff.
Location
7.0
The location was convenient but not the most lively area.
Dining
8.0
The dining was satisfactory with a good variety of food.
Facilities
8.0
The hotel offered standard facilities for a comfortable stay.
John
United Kingdom, July  2023
8.6/10

My stay at the hotel was absolutely worth it! The separated living area with a small dining table in our 21st-floor room had an amazing view of downtown Mexico City. The complimentary stuff included made it even better. There were some minor downsides, like the price being a little high, but overall, it was a great experience.

Rooms
9.0
The rooms were perfect, spacious, and offered a fantastic view of downtown Mexico City.
Service
9.0
The service was exceptional - they went over and above to ensure I had a wonderful stay. From helping me with my Spanish to accommodating my requests, they were always willing to assist.
Location
8.0
The hotel's location in the upscale neighborhood of Palanco was fantastic. It was close to great bars, restaurants, and sights. However, traffic made it seem far from other tourist spots.
Dining
8.0
The dining experience was one of the best I've had. The breakfast options were good, although the breakfast room in the lobby lounge could get noisy.
Facilities
9.0
The facilities were top-notch, including the gym, pool, and terrace. Everything was well-maintained and contributed to a great stay.
George
United Kingdom, June  2023
8.4/10

I thoroughly enjoyed my stay at the hotel. The rooms, although a bit dated, were spacious and overall comfortable. The service provided by Jorge and the rest of the staff was exceptional. The location in Polanco was incredible, offering easy access to parks, museums, and great restaurants. The dining experience in the lobby lounge was a delightful way to bridge the gap between meal times. Overall, a wonderful experience with a few minor drawbacks.

Rooms
7.0
The rooms to the Regency club with access to the lounge were spacious but a bit dated.
Service
9.0
The service, especially through Jorge, was amazing. The staff were pleasant and attentive.
Location
10.0
The location in Polanco was wonderful, offering easy access to parks, museums, and great restaurants.
Dining
8.0
The dining experience in the lobby lounge was terrific with lots of variety and evening snacks.
Facilities
8.0
The hotel facilities met all my needs during my stay.
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Rooms and Guests2 Guests, 1 Room